Customer Service

Shipping & Delivery

All orders are processed and shipped within 1-3 business days from our factory in Louisiana. All orders, no matter how small, include tracking information which will automatically be emailed once the order is updated. On average, domestic orders arrive within 5-7 business days depending on your location and what shipping method you chose during checkout. International orders usually arrive within 2-4 weeks but can vary greatly for many reasons. Please order in enough time for your order to be processed through customs to avoid any unforeseen delays.

Privacy & Security

Sweets & Treats Boutique takes security very seriously and does and will never sell or share your information with anyone, for any reason! We use this information to reward customers with infrequent emails of new product updates and coupons for use in our store.

Returns & Replacements

Due to the food associated nature of these items, and the sanitary concerns therein, Sweets & Treats Boutique cannot accept returns or offer refunds/exchanges once your order leaves the warehouse. If your order arrived damaged or incorrect, please let us know as soon as possible so we can correct our mistake. We want you to be completely satisfied with your purchase. We love happy customers!

Ordering

We are a web only business and all transactions must take place through our website. Orders can be made by adding any items to your cart and continuing the checkout process.

Payment, Pricing & Promotions

Current promotions can usually be found on a graphic on our home page but we often love to send out special coupon codes/discounts and run giveaway contests for our loyal fans.  You can become one and join in on the action by signing up for our mailing list, liking us on Facebook, or following us on twitter and Google+. There are many ways to connect with us. We make it easy to stay in touch! We accept all major credit cards as payment including PayPal on our website. All payments are secure.

Viewing Orders

Customers can quickly and easily view thier recent orders as well as check thier order status by logging into the customer account and clicking the appropriate link in the left hand column.

Updating Account Information

Customers can quickly and easily view or update thier account information by logging into the customer account and clicking the appropriate link in the left hand column.
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